Leverage IPPT software to optimize each customer contact, monitor phone traffic, track employee performance, categorize customer contact, monetize interactions by contact, predict future profit streams, gain significant business insight.
IPPT’s patented software uses data capture and predictive analytics to forecast future profits.
Each customer contact event is logged by call center agents in the front-end view, then quantified with a real dollar value in the back-end to capture the profit potential of every business opportunity